This Privacy Policy explains how PERDIFY handles information when you use the PERDIFY iOS app and related services.
1. Who We Are
PERDIFY is developed and published by Banana Pancakes s.r.o., a company registered in the Czech Republic.
- Company: Banana Pancakes s.r.o.
- Company ID: 05108438
- Registered file: C 258440, maintained by the Municipal Court in Prague
- Registered office: Na pomezí 910/2, Jinonice, 158 00 Praha 5, Czech Republic
- Privacy contact: support@perdify.com
2. Information We Collect
Account and Profile Information
- Email accounts: Email address, password hash, display name, account identifiers, authentication tokens, session records, hashed password reset tokens, and reset-request throttling records.
- Sign in with Apple: Apple account identifier, identity token, authorization code, email address if Apple provides it, display name if provided, and account identifiers.
- Profile data: Display name, display-name dialogue preference, avatar or cosmetic choices, account type, subscription tier, game credits, experience points, rank, account creation date, and last-seen date.
Gameplay Information
- Game state: Active and completed cases, scenario IDs, language, difficulty, mode, round, phase, score, and outcome.
- Conversation history: Text messages, voice transcripts, character responses, interrogation tone, discovered evidence, contradictions, accusations, confessions, AI-generated character insights, game summaries, night events, and related gameplay metadata.
- Progression and credits: Credit balances, credit transactions, purchase rewards, feedback rewards, and progression history.
Voice Interrogation
If you use voice features, the app asks for microphone permission. Audio is streamed to our backend only while you actively use voice interrogation. We process that audio to create speech transcripts and AI character replies. We do not use microphone access for advertising or cross-app tracking.
PERDIFY stores the resulting transcript and conversation messages as part of your gameplay history. We do not intentionally persist raw microphone recordings in our own application database. Service providers may process audio transiently to provide speech features.
Purchases
- StoreKit transactions: Product IDs, transaction IDs, original transaction IDs, app account token, bundle ID, App Store environment, signed transaction data or App Store server notification payloads, purchase type and status, purchase, expiration, renewal, cancellation, refund, or revocation dates, credits granted or revoked, and subscription entitlement status where applicable.
- Payment processing: Payments are handled by Apple through the App Store. We do not receive your full payment card details.
Feedback, Support, and Notifications
- Feedback: Prompt source, game ID, scenario ID, language, ratings, play-again answer, tags, optional written feedback, optional contact email, app version, build number, platform, locale, timezone, session length, rounds count, win/loss state, whether voice was enabled, and feedback credit reward status.
- Support: Information you send when contacting us, including your email address, message content, and any optional network diagnostics report you choose to share.
- Push notifications: APNs device token and platform if you enable notifications.
Technical Information
Our servers and infrastructure may process IP address, request metadata, timestamps, diagnostics, error logs, and similar operational information needed to provide, secure, debug, and improve the service. We may also process operational AI usage records, such as provider, model, operation type, token counts, audio duration, character counts, latency, confidence scores, cache metrics, and calculated service costs.
3. How We Use Information
- Provide accounts, login, password reset, and account deletion.
- Run gameplay, save progress, generate AI character responses, and maintain conversation history.
- Enable voice interrogation, speech-to-text, text-to-speech, and audio playback.
- Verify App Store purchases, restore purchases, grant credits, and handle refunds or revocations.
- Send requested support messages, service notices, and push notifications if enabled.
- Prevent fraud, abuse, unauthorized access, and technical failures.
- Analyze app performance, gameplay balance, costs, and reliability at an operational level.
- Comply with legal, tax, accounting, security, and App Store obligations.
4. Legal Bases
Where EU or Czech data protection law applies, we rely on the following legal bases:
- Contract: To provide the app, account, gameplay, voice features, purchases, and support you request.
- Consent: For microphone access, push notifications, and any optional processing where consent is required.
- Legitimate interests: To keep PERDIFY secure, debug issues, prevent abuse, improve reliability, and understand aggregate use of the service.
- Legal obligations: To keep records needed for tax, accounting, consumer protection, dispute, refund, and legal compliance.
5. No Sale, Ads, or Tracking
We do not sell your personal information. We do not use PERDIFY for third-party advertising, IDFA-based tracking, or cross-app tracking. We do not share your data with data brokers.
6. Service Providers
We may process information with trusted service providers that help operate PERDIFY. These providers may include:
- Apple: Sign in with Apple, StoreKit purchases, App Store server services and notifications, and APNs push notifications.
- Hosting, database, and storage providers: Backend hosting, databases, logs, asset storage, backups, and network delivery.
- AI, speech-to-text, and text-to-speech providers: Processing prompts, gameplay context, microphone audio, transcripts, and generated voice output needed for AI gameplay and voice features.
- Email and support providers: Password reset, support replies, operational notices, and user-requested communication.
- Operational vendors: Security, monitoring, diagnostics, and infrastructure management.
These providers may process information only for the purposes described in this policy and under appropriate contractual or legal safeguards.
7. International Transfers
We are based in the Czech Republic, but our infrastructure and service providers may process information in other countries. When personal data is transferred outside the European Economic Area, we use appropriate safeguards such as contractual protections, standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms.
8. Data Retention
We keep personal information only as long as needed for the purposes described in this policy. Account, gameplay, conversation, purchase, and credit records are generally kept while your account is active so the app can preserve your progress and entitlements.
You can delete your account in the app. Account deletion removes your account and gameplay data tied to the account from the active app database. We may retain limited records where needed for legal, accounting, tax, refund, revocation, fraud prevention, security, dispute, App Store, backup, or server-record purposes. Where feasible, retained records are kept without the active account record.
9. Security
We use technical and organizational measures designed to protect personal information, including encrypted transport, access controls, password hashing, secure token storage, and operational monitoring. No internet service can be guaranteed to be completely secure, but we work to protect the information we process.
10. Your Choices and Rights
- You can choose whether to grant microphone and notification permissions in iOS settings.
- You can delete your account from the app.
- You can contact us to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where applicable.
- You may have the right to lodge a complaint with the Czech Office for Personal Data Protection or your local data protection authority.
To exercise these rights, contact us at support@perdify.com. We may need to verify your identity before completing a request.
11. Children's Privacy
PERDIFY is intended for mature players aged 17 or older. The app is not directed to children under 17, and we do not knowingly collect personal information from children under 17. If you believe a child under 17 has provided personal information to us, contact us and we will take appropriate action.
12. Website Privacy
The PERDIFY website is primarily an informational site. When you visit it, ordinary server and security logs may be processed by our hosting infrastructure. If you email us through a website link, we process your email address and message so we can respond.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date above. If a change materially affects your rights or how PERDIFY handles your information, we will provide additional notice where required.
14. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
- Email: support@perdify.com
- Company: Banana Pancakes s.r.o.
- Address: Na pomezí 910/2, Jinonice, 158 00 Praha 5, Czech Republic